About our Privacy Policy

Niagara Falls Wine Tours provides services which include transportation to conduct wine tour experiences throughout the Niagara region. By sharing your personal information with us, we can serve you faster and better. As you choose our services, we want you to be clear how we’re using your information.

Niagara Falls Wine Tours’ Privacy Policy explains:

• What information that we collect.
• Why we collect this information.
• How we use that information.
• Choices we offer, including how to access and update information.

If you’re not familiar with a website term like cookies, IP addresses, tags and browsers, we encourage you to read about these online first. Your privacy matters to us, please take the time to get to know our privacy practices, and if any questions email us.

Information Collected

We collect information to provide the stated services we offer to all of our guests – for example what tour you would like to join, to your pickup location, or what you’ll have for lunch or dinner with us.

We collect information in two ways:

• Information you give us. For example, reserving a tour requires that you provide information so we can prepare your service. When this happens, we ask for personal information, your name, your email address, your telephone number and or your credit card.
• Information we get from your use of our services. We collect information about the services that you use including how you use them. For example when you came on tour and at which winery, when you visit our website, or when you view and interact with any of our website ads and content. This information may include: Cookies and anonymous identifiers.

We use common web technologies to collect and store information when you visit our website, and this may include sending one or more cookies or anonymous identifiers to your device. We also use cookies and anonymous identifiers when you interact with services we offer.

How We Use Information Collected

We use the information that we collect from all of our services to provide a superb service level for our customers. We also use this information to offer, advise, or book tailored wine tours. When you contact Niagara Falls Wine Tours to ask about our services, or to reserve a spot in a tour with us, we may keep a record of your communication to help track your needs to provide you with a top quality wine tour. If you opt in, we may use your email address or cell phone in the manner where we call or send you a text to inform you about our services. By providing this information you are providing us with your consent to use your information for a purpose other than those that are set out in this Privacy Policy.

Transparency

Our information goal is to be clear about what information we collect, and why we require it so that it is clear that you understand what our processes and procedures are.

You have the option to set your browser to block all cookies, including cookies associated with our services.

Information We Share

We do not share personal information with anyone, no companies, no organizations and individuals outside of our tour business unless one of the following circumstances applies:

• With your Consent
  We will share personal information with companies, organizations or individuals when we have your consent to do so.
• For External Processing
  We provide personal information to any company we work with (outside companies that provide resources or access that is part of your tour or experience) or other trusted businesses or persons to process it for us, based on our instructions. An example of this is when we have catering prepare your meals that will be provided with first names and your meal choice.
• For Legal Reasons
  We will share personal information with companies, organizations or individuals outside of Niagara Winery Tours if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
  • Meet any applicable law, regulation, legal process or enforceable governmental request.
  • Enforce applicable Terms of Service, including investigation of potential violations.
  • Detect, prevent, or otherwise address fraud, security or technical issues.
  • Protect against harm to the rights, property or safety of Niagara Winery Tours, our users or the public as required or permitted by law.

When this Privacy Policy Applies

Our Privacy Policy applies to all of the services offered by Niagara Falls Wine Tours, including Stryder Transportation, it does not extend to services offered on other sites (such as our advertising services), and excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include Google services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Cooperation with Customers Regarding our Privacy Policy

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work to resolve any complaints regarding personal information or any other service related challenges.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).